Changing an Existing Connection
To change a bill into your name go to the DEI (DEH) office in your nearest town. They will need to know the name of the previous occupant or owner and the supply number. If there is money owed by them you won’t be able to change it until this is paid.
- Documents required:
- An electricity bill and/or the supply number of the property.
- Document proving the Tax Identification Number
- Passport
- Recent Licensed Electrician Certification if the previous one has expired, according to the Regulation on Internal Electrical Installations (No more than 14 years old for residential property). If it has expired, you may submit a new one within 15 days after the contract signature.
- Additionally, for your own assurance, it is possible to need either a copy of the rental contract certified by the competent Tax authorities or a copy of the contract of ownership.
A deposit is required against future electricity consumption, plus the cost of reconnection and admin costs.
Don't forget to terminate an electricity supply contract in your name when you move out of rented accommodation.
New Connection
For a new connection you should apply at the nearest DEH office with the following documents:
- An application form from DEI
- A copy of the building permit
- A declaration from the civil engineer for the cubic meterage of the building,
- Wiring plans, which must be drawn up and signed by a Greek certified electrician.
- A form from the tax office
- A copy of your passport.
Further information on the DEI website.
Cost depends on how far the property is from the nearest supply, if your property is remote and there is no nearby supply you can incur a huge expense here, as you will have to pay for poles, and possibly even a transformer.
DEH (Electricity Board) Main Offices
Chania – Limni Tsondou, Mournies, Chania 73300. Tel 28210 70881
Rethymnon – 17 K.Papadaki St., Rethymnon 74100. Tel 28310 28919
Heraklion – Chrisostomou 29, Heraklion 71110. Tel 2810 314700.
Agios Nikolaos - 5 Latous and Anapavseos St., Ag. Nikolaos Tel. 28410 22400
Website: www.dei.gr (In Greek & English)
OTHER Energy Suppliers
In 2016 the Greek energy market was freed up and there are new players in town, with introductory offers. See Protergia http://www.protergia.gr/ and Heron http://www.heron.gr/
Electricty Bills
Bills are issued and mailed every 2 months, while meter readings are taken only every 4 months, so every second bill will be an estimate (ΕΝΑΝΤΙ) based on previous consumption - when the meter reading has taken place a new bill (ΕΚΚΑΘΑΡΙΣΤΙΚΟΣ) is adjusted and issued.
The electricity bill includes charges for local taxes and TV licence (ERT).
Click here to see a copy of the electricity bill.
Bill Payment
It is possible to set up a direct debit (pagia entoli) from your Greek bank account or Greek credit card for bill payment, or you can pay via Greek online banking, or at DEI offices or ΠΡΟΠΟ lottery shops.
Heed the payment deadline on the bill as they can cut you off without warning if the bill is overdue - 10 to 14 days is usually the maximum grace period.
In case of a delay in receiving your bill – ask! It is your responsibility to contact DEH and query it otherwise you could suddenly be cut off or be presented with a bill for hundreds of Euros if you haven't received one in a while.
It is possible to pay a large bill in installments, go to your local DEI office to make arrangements.
